What to include
A short note about what you were doing, plus the page you were on, helps us reply faster.
Use the form above for product questions, Scout alerts, clan verification, or anything else about Smart Scout.
We aim to respond within two working days.
Billing
You can manage billing from Account. Use Manage billing or Cancel trial there; the form above is for anything those controls cannot solve.
You can view invoices, change payment details, or cancel at any time from the Billing section on your account page. Manage billing opens the Stripe billing portal when this account has a Stripe customer; Cancel trial ends an active trial from the account page itself. Cancelling a paid plan keeps paid automation active until the end of the period you have already paid for.
If you believe you have been charged in error, choose the Billing topic and include the date and amount of the charge.
Privacy and data requests
You can delete your account from Account. Data access requests and other privacy questions go through the form.
You can permanently delete your account and its data yourself from the Delete account control on your account page. No message needed.
For a copy of the data associated with your account, choose the Privacy topic and send from the email address on your account so we can verify ownership before sharing anything.
Clash Royale itself
Smart Scout is unofficial fan content and cannot help with in-game accounts, purchases, or bans.
We are not affiliated with Supercell and have no access to in-game accounts. For problems with the game itself (lost accounts, in-game purchases, or moderation), contact Supercell through the in-game support channel.