General Support
Questions about scouting, saved views, Scouts automation, or clan verification.
Email support@rorystandley.co.uk and include the email address on your Smart Scout account so we can find it quickly. We aim to respond within two working days.
If something looks broken — a search that fails, a Scout that stopped delivering, a verification check that will not pass — include the page you were on and roughly when it happened.
Billing
Subscriptions are self-serve through the Stripe billing portal, with email support for anything it cannot solve.
You can view invoices, change payment details, or cancel at any time from the Stripe billing portal linked on your account page. Cancelling keeps paid automation active until the end of the period you have already paid for.
If you believe you have been charged in error, email support@rorystandley.co.uk with the date and amount of the charge and we will look into it.
Privacy And Data Requests
Account deletion is self-serve; data access requests and other privacy questions go through email.
You can permanently delete your account and its data yourself from the Delete account control on your account page — no email needed.
For a copy of the data associated with your account, or any other privacy question, email support@rorystandley.co.uk from the email address on your account so we can verify ownership before sharing anything.
Clash Royale Itself
Smart Scout is unofficial fan content and cannot help with in-game accounts, purchases, or bans.
We are not affiliated with Supercell and have no access to in-game accounts. For problems with the game itself — lost accounts, in-game purchases, or moderation — contact Supercell through the in-game support channel.